Hotel Policies

Check-In: 15:00 hours.
Check-Out: 12:00 hours.

Guarantee policy:
We require a bank deposit or voucher as guarantee upon arrival.

Cancellations:
Cancellations must be made at least 24 hours prior the date of arrival to

No shows:
If No Show occurs, a one night stay fee will be charged.

Extra person fees:
A $250.00 MXN fee applies for every extra guest.

Children:
Minors under 11 years old are considered children. 12 years old and older pay full rate.

Pets:
We welcome pets.

Overbooking policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from INTERNET POWER, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.

The hotel will pay a one night stay plus taxes at a similar Hotel.

The guest will be permitted at least one phone call to his house or office.